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Customer Contact Information:

Please allow up to 12 hours to receive a response to your fax or email. Please allow up to 5 business days to receive a response by mail.

 By Phone:


  Monday – Friday from 9 am – 18 pm EST

  Saturday – Sunday from 9 am – 18 pm EST

By Fax:


By Mail:

 [email protected]

Warehouse Address: 

13076 Desert Broom Court,Hackensack,NJ 07601,US

Company Name: Bin Estrella GmbH ,Company Number:06411000 ,Address:PALLASWIESENSTRASSE 180 64293,DARMSTADT’, Germany


*Please note: When contacting the Customer Experience Team, please provide details directly related to your concern such as order number, customer number, telephone number, or item number. This will make it easier for us to effectively respond to your request.


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